ReachWise AI

The problem

Most small businesses bleed money in the gaps: calls that ring out, leads that never get a reply, admin that eats billable hours. Everyone knows AI could fix it. Almost nobody ships an implementation that survives contact with a real business.

The build

ReachWise is the services arm: my team builds custom AI agents and deploys them into real operations in two to four weeks. Voice agents that answer and handle calls, chatbots that work across channels, outbound campaigns, process automation, plus the training and strategy work that makes it stick. It integrates with 50+ business systems and serves restaurants, law firms, clinics, recruiters, e-commerce and real estate.

The numbers clients see: up to 90% of routine conversations automated, and answers in under two seconds. One law firm went from a 58% call answer rate to 93%, worth £47K in new revenue a quarter. A healthcare clinic cut no-shows by 35%.

"ReachWise built us an AI receptionist that handles 80% of our inbound calls. Our team went from drowning in admin to focusing on billable work." James R., Managing Partner, London law firm

Lessons

1. [What building for other people's businesses taught you that Placewise didn't.]
2. [The gap between an AI demo and an AI deployment, in your words.]
3. [Why the services business and the product business feed each other.]